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Frequently asked questions

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Discover Tapect FAQs: Customize, Deliver, Shine. Your Digital Profile, Simplified

  • General questions
  • Product Customisation
  • Shipping & Returns
  • Payment & Billing
  • Data protection

Getting Started

Curious about customization, delivery, or what you can add to your digital profile? Find all the answers in our FAQs. Take a look below!

Ever wondered about Tapect's magic touch? All our products boast NFC technology alongside a QR code. But what's NFC, you ask? 🤔 Let's demystify it together!

NFC, or Near-Field Communication, is like magic for your devices! 📲✨ It lets your smartphone, laptop, tablet, and more share data effortlessly when they're close together. With just a touch, you can transfer info in a snap! 💥

Tapect products feature a smart chip that works like magic, wirelessly beaming your information straight to the phone!

Making tapect work is a breeze – simply hold the card close to the device for a quick chat between them. Once connected, your device gets the notification to 'open this website,' guiding you straight to your digital contact profile. There, with just a click, you can effortlessly view and save all the contact details you need!

 

Once your awesome design is confirmed and order placed, we'll work our magic and have your Tapect card on its way to you within just 14 days! 🚀✨

Nope! All you need is a good internet connection to check out someone's contact profile. Easy, right?

Great news! If your phone is 4-5 years young, it's ready to roll with built-in NFC (usually already turned on). For slightly older models, just pop into settings to enable NFC manually. Even if your trusty sidekick is over 9, it can still access profiles by scanning the QR. Tapect's got all phones covered!

Good news! You can update your digital contact profile as many times as you like. If you ever need to change the physical details printed on your card, we've got you covered for just $49 + shipping. Easy peasy!

Ready to dive into Tapect awesomeness? Start by signing up for a Tapect account. After placing your order, No need to wait for an activation code! Simply activate your card by scanning the Smart QR code printed on the Tapect card. Head to your Tapect portal, hit the 'Activate Cards' button, and you're all set! It's quick, seamless, and hassle-free!

Product Customisation

Explore the art of perfect customization for your product! Dive into tips and tricks on how to tailor every detail to suit your style and make your Tapect truly yours.

Absolutely! 😀 Just reach out to us ASAP with your order number and the changes you have in mind. Our team is here to help and will do their best to make it happen for you.

Hey there! 😊 Just a heads-up, if your order has already embarked on its journey, we won't be able to make any changes. But don't worry, we'll make sure your original design shines bright!

Get ready to personalize your Tapect cards and make them uniquely yours! 🌟 From choosing your favorite colors to adding a touch of personality, the customization options are endless. It's not just a card; it's your statement. Let your creativity flow!

Transform your Executive Tapect Card into a true reflection of you! 🖌️ You can have it printed with your own logo or design, creating a perfect match for your identity or corporate style. Let's make it uniquely yours!

Files with a minimum of 300 pixels 🖼 

Hey there! 😊 Our card size is a friendly 86mm in width and 54mm in height, following the CR80 format – just like your standard credit cards and IDs. Perfectly pocket-friendly and ready to impress!

Start customising yours! 🖌

At Tapect, we're all about being eco-friendly! 🌳 Our goal is to minimize the use of paper as much as possible.

Here's the scoop on our friendly business cards! 🌟 They come in three fantastic materials:

  • Recycled PVC
  • Metal
  • Bamboo (a super sustainable choice, growing rapidly and perfect for those who love renewable materials 🪵).


Plus, every card packs an NFC chip, invisible on both sides, making them weatherproof and water-resistant! 💧💨"

Start customising yours! 🖌

Shipping & Returns

Discover everything you need to know about the shipping and returns process for your product. From delivery details to our hassle-free return policy, we've got you covered with all the information you need.

Oh no, it's like a mystery box adventure! 🕵️‍♀️ If the tracking link claims your order is delivered but it's not in your hands, here's the deal: Once we ship it, we depend on that same tracking info for updates. Our system mirrors what the courier tells us, and, sadly, we don't have any secret intel beyond the link.

Here's the plan: Reach out to the courier directly for a bit of detective work. They'll have the scoop and can fill you in on where your package might be hiding. 📦✨

The courier's contact details should be available on the tracking page.


We're truly sorry for any inconvenience – we get it, and we're here to make it right. 🙏 Your satisfaction is our top priority, and we're committed to sorting this out for you. If chatting with the courier feels like a maze or if you need anything else, don't hesitate to give us a shout. 👀 We've got your back and will do our absolute best to help you out!

Hey there! 🌍 Just a heads-up, depending on the destination, tracking numbers might take their sweet time to update. But no worries, most of the time, your order is cruising its way to you! 🚚✨ If it's taking a bit longer than expected (more than 10 business days), feel free to ping the courier directly.

We're in the same tracking boat as you once it's shipped, so we don't have any secret insights. 🤷‍♂️ But if the courier is on a treasure hunt and can't find your package, give us a shout, and we'll jump in to help however we can! 🚀

Uh-oh, if your Tapect Card isn't quite doing its thing, don't stress! 🤔 Just drop us a line, and we'll chat about what's going on. We're here to help and make sure you're smiling again!

Oops, we get it—mistakes happen! 😀 If you accidentally goofed up the shipping address, don't worry! Contact us right away, and our awesome team will jump in to help sort things out. We've got your back!

Quick heads-up! 🚚 Once your order takes off on its adventure, we can't make any changes. If we need to send out a new shipment, the shipping costs will be on you. Thanks for your understanding! 😊🌟

Exciting times ahead! 🚀 After your order gets the green light, we'll be busy crafting it with love for 3-4 business days. As for the grand journey to your place, that depends on where you're at. Get ready for the Tapect magic to reach you soon!

Hey there! 🌟 Just a heads-up, if things get a bit wild with orders, there might be a teeny delay. But no worries, we're hustling hard to make sure everyone gets their orders pronto. Your patience means the world to us – thanks a bunch!

Payment & Billing

Discover everything you need to know about the shipping and returns process for your product. From delivery details to our hassle-free return policy, we've got you covered with all the information you need.

Exciting news! 🎉 If you've just snagged a Tapect, keep an eye out for your order confirmation. As soon as your order sets off on its journey, your invoice will zip into your email inbox automatically. Happy unboxing!

If that little invoice hasn't landed in your inbox, no worries! 📬 Just drop us a message with your order number, and our fantastic team will make sure to send it your way. We've got you covered!

Uh-oh, spotted a hiccup on your invoice? No worries! 🤔 Just shoot us a message with your order number, let us know what's up, and we'll jump into action to fix things for you.

Great news! 🌟 After your first purchase, there's no subscription fee to use our products. It's all yours to enjoy hassle-free!

Think of it as a long-term buddy! 🌟 You make a one-time purchase for Tapect product, and voila! It's yours to enjoy for a lifetime. Now that's what we call a lasting investment!

Exciting news! 🔥 With the Tapect App and Tapect Website, you've got the power to add, edit, and share your information as much as you want. It's all about making things easy and fun for you!

Data Protection

Discover how we go the extra mile to safeguard your personal data! Dive into our friendly guide to understand how we prioritize and protect your information.

At Tapect, our products and services are exclusively handled by our dedicated team of Tapect employees. Rest assured, all your data is hosted and securely stored on Amazon Web Service Inc., following top-notch security measures in this cloud environment. Your peace of mind is our priority! ✅

Hey there! Just to keep things clear and friendly – your data stays put within the cozy AWS cloud environment. No hopping around between Tapect GROUP entities unless you specifically request it. Also, just a heads-up, downloading or saving data to local machines is a no-go. 🚫 Let's keep it secure and snug in the cloud!

Got questions about Tapect's security? We're here to help! Feel free to reach out, and our friendly Data Protection Officer will be more than happy to assist you.

You bet! ✅ Ensuring the security of your personal information is a top priority for us. That's why we've put in place rigorous measures to comply with GDPR requirements. Your trust means everything to us!

Got questions about Tapect's security? We're here to help! Feel free to reach out, and our friendly Data Protection Officer will be more than happy to assist you.

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At Tapect, our NFC and QR code digital business cards redefine networking, enabling instant, memorable connections. Embrace the future with us

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Job Detail Preview

React Native Developer

Experience: 1 to 3 years

  • We are looking for a talented React Native Developer to join our team. The ideal candidate will be responsible for the development and maintenance of cross-platform mobile applications, ensuring a high level of performance and responsiveness. If you have a passion for creating innovative and user-friendly mobile solutions, we invite you to apply for this exciting opportunity.

Qualifications:

  • Proven experience as a React Native Developer or similar role.
  • Strong proficiency in JavaScript, React, and React Native.
  • Familiarity with mobile development concepts, UI/UX principles, and best practices.
  • Experience with state management libraries (e.g., Redux).
  • Knowledge of RESTful APIs and asynchronous programming.
  • Familiarity with version control systems (e.g., Git).
  • Excellent problem-solving and communication skills.
If you are passionate about creating cutting-edge mobile applications and have a strong foundation in React Native development, we encourage you to apply. Join our team and contribute to the success of our mobile app projects.

Responsibilities:

1. Mobile App Development:
  • Develop and maintain cross-platform mobile applications using React Native.
  • Collaborate with the design team to implement user interfaces that align with project requirements.
2. Code Optimization:
  • Write clean and maintainable code to ensure optimal performance of mobile applications.
  • Conduct code reviews and provide constructive feedback to team members.
3. Integration with APIs:
  • Integrate mobile applications with back-end services and external APIs.
  • Ensure seamless data flow between the mobile app and server.
4. Testing and Debugging:
  • Conduct thorough testing to identify and resolve bugs, performance issues, and other anomalies.
  • Collaborate with quality assurance teams to ensure the delivery of high-quality software.
5. Cross-Platform Development:
  • Work on both iOS and Android platforms, ensuring a consistent user experience across devices.
  • Stay updated on the latest trends and technologies in mobile development.
6. Collaboration:
  • Collaborate with cross-functional teams, including designers, product managers, and backend developers.
  • Participate in brainstorming sessions and contribute innovative ideas for app features and improvements.

Skills:

  • Experience with native development (iOS/Android) is a plus.
  • Knowledge of continuous integration and deployment processes.
  • Contribution to open-source projects or a strong GitHub portfolio.

Job Detail Preview

Sales & Marketing Specialist

Experience: 1 to 3 years

Company Overview

  • At Tapect, we’re revolutionizing the way professionals network. Our eco-friendly, NFC-enabled business cards streamline connections, offering a modern, fast, and sustainable solution for networking in today's digital world. Join us and help redefine how people connect.

Position Overview

  • We are seeking a dynamic Sales & Marketing Specialist to join our growing team. This full-time hybrid role based in Vadodara offers the flexibility to work remotely while engaging directly with clients. You will be responsible for driving sales, managing customer relationships, and executing marketing strategies to grow our brand. Your contributions will play a key role in expanding our client base and boosting sales.

Key Responsibilities:

  • Manage daily communications with customers and clients, providing excellent customer service.
  • Drive sales initiatives and manage the entire sales cycle from prospecting to closing deals.
  • Provide training and support to sales teams and clients.
  • Lead sales management efforts, including tracking and exceeding targets.
  • Execute and support marketing strategies aimed at expanding our market presence.
  • Collaborate with teams to develop and refine sales processes.

Required Qualifications

  • Proven communication and customer service expertise.
  • Strong sales and sales management skills.
  • Experience in training and mentoring teams.
  • Excellent interpersonal and negotiation skills.
  • Proven experience in marketing and sales techniques.
  • Ability to work both independently and as part of a team.
  • Bachelor’s degree in Marketing, Business, or a related field.

Preferred Experience

  • At least 2 years of B2B sales experience, with a track record of exceeding targets.
  • Strong understanding of start-ups and SaaS business models.
  • Self-motivated, energetic, and goal-oriented with a positive attitude.
  • Strong curiosity to learn about prospects and their business needs.
  • High proficiency in written and verbal English communication.
  • Ability to work independently while being coachable and open to feedback.
  • Proactive with a fast learning curve.

Job Detail Preview

React JS Developer

Experience: 1 to 3 years

Qualifications:

  • Diploma/Bachelor's degree in computer science, engineering, or a related technical field.

Responsibilities:

1. Front-End Development:
  • Develop user interfaces for web applications using React.js.
  • Implement reusable and modular components to enhance application scalability.
2. State Management:
  • Manage component state efficiently using React hooks and state management libraries.
3. API Integration:
  • Integrate with back-end services and APIs to fetch and update data dynamically.
4. Responsive Design:
  • Ensure the responsiveness of applications across various devices and screen sizes.
5. Code Optimization:
  • Optimize components for maximum performance and efficiency.
6. Collaboration:
  • Collaborate with cross-functional teams, including designers and back-end developers, to deliver high-quality solutions.
7. UI/UX Implementation:
  • Implement UI/UX designs and wireframes with a focus on user experience.
8. Testing:
  • Write unit tests and conduct thorough testing of components to ensure reliability and stability.
9. Code Reviews:
  • Participate in and conduct code reviews to maintain code quality and adherence to best practices.
10. Version Control:
  • Utilize version control systems, particularly Git, to manage and track code changes.
11. Documentation:
  • Maintain clear and comprehensive documentation for code and development processes.

Skills:

  • Strong proficiency in JavaScript, ES6+, and React.js
  • Familiarity with front-end build tools and package managers (Webpack, npm, etc.).
  • Understanding of RESTful APIs and asynchronous request handling.
  • Knowledge of UI/UX design principles and responsive design techniques.

Job Detail Preview

Laravel Developer

Experience: 1 to 5 years

Qualifications:

  • Diploma/Bachelor's degree in Computer Science, Engineering, or a related field.

Responsibilities:

  • Must have outstanding coding skills and should be very strong in PHP/Node.js, MySQL, Ajax, JavaScript, JSON, Jquery/Angular/React/Vue, HTML, Linux, Apache (LAMP Stack), RESTful API programming, third-party tools and amazing debugging skills.
  • Worked on web development projects and can provide code samples from them.
  • Strong CS fundamentals: data structures, algorithms, internet security.
  • Must know framework MVC frameworks: Codeigniter/CakePHP/Symfony/Laravel etc.
  • Develop and deploy new features to facilitate related procedures and tools if necessary

Skills:

  • MySQL, Laravel and CodeIgniter
  • Continuous learning and staying updated on Laravel updates and best practices are crucial for Laravel developers to thrive in their roles.

Job Detail Preview

Graphics Designer

Experience: 1 to 3 years

As a Graphics Designer, you will be responsible for creating visually appealing and effective designs for a variety of projects. Your creativity and proficiency in design tools will contribute to enhancing our brand image and communication strategies.

Qualifications:

  • Diploma/Bachelor's degree Designing

Responsibilities:

1. Graphic Design:
  • Create engaging and innovative designs for digital and print media, including but not limited to social media graphics, website banners, marketing collateral, and presentations.
2. Branding:
  • Ensure consistent application of brand guidelines across all design projects.
  • Contribute to the evolution and enhancement of the company’s visual identity.
3. Collaboration:
  • Work closely with the marketing team to understand design requirements and contribute to the overall visual communication strategy.
  • Collaborate with cross-functional teams to bring creative ideas to life.
4. Conceptualization:
  • Develop design concepts, graphics, and layouts based on creative briefs and marketing objectives.
5. Tools and Software:
  • Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Stay updated on industry trends and design tools to continuously improve skills.

Skills:

  • Good hands-on Illustrator, Photoshop, and Video Editing
  • Print Design requirements for creating materials such as Vectors, Brochures, Digital Business Cards, and /Social Media, Web Posters